Frequently Asked Questions

Everything you need to know about your KKR official merchandise and gear.

How can I track my order?

Once your order is shipped, you will receive an email and SMS with a tracking link. You can also track it directly through the 'My Orders' section on our website.

Are the jerseys sold here official KKR merchandise?

Yes, all products on this store are 100% official Kolkata Knight Riders merchandise, manufactured under license with high-quality sports-grade materials.

What is the return policy for fan gear?

We offer a 7-day return policy for unused items in their original packaging. Please note that customized jerseys with personal names cannot be returned or exchanged.

Do you offer international shipping?

Yes, we ship KKR merchandise to fans globally. Shipping costs and delivery timelines vary depending on your location and will be calculated at checkout.

What payment methods do you accept?

We accept all major credit and debit cards, UPI, net banking, and popular digital wallets. Cash on Delivery is available for select pin codes within India.

How do I choose the right size for my jersey?

Please refer to our detailed Size Guide located on each product page. Our jerseys follow a standard athletic fit, so we recommend sizing up if you prefer a looser feel.